CONTACT US

We are committed to providing timely and professional customer service to every customer. If you have any questions about products, orders, logistics, payments, returns, exchanges, or other related issues, please feel free to contact our customer service team.

Customer Service Hours: Monday to Friday: 9:00 AM – 6:00 PM (Eastern Time)
Weekends and US Public Holidays: Closed

Response Time: We will respond to your inquiry within 24–48 business hours. Please understand that response times may be delayed during promotional periods, holidays, or peak ordering times.

Contact Us

Customer Service Email: support@nestsshore.shop

To expedite the processing of your issue, please provide the following information when contacting us:

Order Number (if applicable)
Order Name
Contact Email
Detailed description of the issue and relevant images (if applicable)

Our customer service team can assist you with the following:

Order Inquiry and Logistics Tracking
Product Inquiries
Shipping Related Issues
Return, Exchange, and Refund Requests
Payment and Billing Issues
After-Sales Service and Other General Inquiries

We recommend contacting us via email so that we can follow up and process your issue more efficiently. All inquiries received outside of business hours will be processed sequentially on the next business day.

Thank you for your trust and support. We are committed to providing you with high-quality, efficient service and a pleasant and safe shopping experience.

Note: Due to continuous losses, the merchant has decided to clear out inventory at a loss.